Can an item be returned?

Yes. However, all returns are subject to a 15% restocking fee. Any machine that has been used is subject to inspection by Harlan Fairbanks before any refund will be given. Like any item purchased new, after being used its value or worth is significantly depreciated. All returned equipment must have written confirmation from Harlan Fairbanks before being accepted. If a return is approved from Harlan Fairbanks, the customer is responsible for return shipping to Harlan Fairbanks.  Harlan Fairbanks recommends insuring all return items being shipped.  The customer is responsible for damage to the machine incurred during shipping. Liability for any machine is not transferred to Harlan Fairbanks until after the item or items have been received. Original Shipping charges are not refundable. Pictures depicted online may vary from the actual product. Machine color shades can change without notice and upgrades to products happen continually. Harlan Fairbanks does its best to maintain accurate images of all its products.

Send all returns to:
Harlan Fairbanks
Attn. Claims Department
7819 S. 196th Street
Kent, WA 98035